These Terms and Conditions (“Terms”) govern all consulting services (“Services”) provided by Midway Belmont (“Company”). By engaging in and paying for the Services, you agree to be a Client (“Client”) and be bound by the Terms. If you do not agree to the Terms, You should not by the Company’s Services. Company may update Terms at any time. Changes become effective upon posting to this webpage or distribution to Clients via email. Continued use of Services constitutes acceptance.

The Company provides non-medical, non-legal, and non-financial advisory services related to senior care, aging planning, senior resources, lifestyle guidance, and related consulting topics. All recommendations are informational and educational. Company and its employees are not a doctor, lawyer, financial advisor, or insurance agent. No information exchanged with Company should be understood as a medical diagnosis, legal guidance, tax advice or financial advice. Always consult your doctor, lawyer, tax advisor, doctor, or insurance specialist before making decisions.

Visiting the Company website does not establish any professional obligation. Any testimonials, success stories, examples, or descriptions of outcomes are illustrative only and do not guarantee that website visitors or Clients will achieve similar results. Company does not guarantee specific outcomes or results. Outcomes depend on many factors outside the Company’s control.

Company will often refer Clients to third-party providers as a normal part of consulting services. These are recommendations only. Midway Belmont receives no commissions unless expressly disclosed, is not responsible for third-party performance, and makes no warranty regarding third-party services. Client must perform their own due diligence.

Client agrees to indemnify and hold harmless the Company from any claims, damages, liabilities, or expenses arising from Client’s misuse of Services, decisions made based on recommendations, failure to seek professional medical, financial, legal advice, or client-provided information that was inaccurate or incomplete.

To the fullest extent permitted by law, Company’s total liability for any claim, damage, or loss is limited to the total fees paid in the previous 3 months. Company is not liable for indirect, incidental, consequential, or punitive damages. Company is not liable for decisions made by the Client, their family, or third-party providers.

Certified Senior Advisors (CSAs) have supplemented their individual professional licenses, credentials, and education with knowledge about aging and working with older adults. It is recommended that you verify the validity of any professional’s credentials with whom you conduct business and be sure you completely understand what those licenses, credentials, and education signify. The CSA certification alone does not imply expertise in financial, health, or social matters. For more details visit: www.csa.us.

Client agrees to provide accurate, timely, and complete information. Client agrees to seek appropriate professional advice (medical, legal, financial) when needed. Client agrees to make all final decisions regarding care, living arrangements, finances, and legal matters. Client agrees to not rely solely on the Company’s recommendations for critical decisions. Client understands that failing to provide accurate information may limit the Company’s ability to deliver effective Services. Company agrees to provide Services solely to the Client, not to all family members.

Company agrees to maintain the confidentiality of Client information consistent with professional standards. Exceptions include, but are not limited to: legal obligations, mandatory reporting requirements, and situations where there is a credible risk of harm to the Client or others. Electronic communication may have inherent security risks; Client accepts these risks. The Company does not guarantee uninterrupted or error-free access to Services.

Monthly Subscription payments are the next future month, not for the previous month. Subscriptions can be cancelled at any time with no notice or penalty as long as the service is cancelled prior to the next payment. All payments must be made via active credit card. Once charged, fees are non-refundable. All payments are processed by a third-party. Company does not retain any of your financial information. To cancel your subscription, visit www.stripe.com.

Company makes every effort to reply to Client emails within 24 hours during normal working hours (8AM-4PM ET Monday through Friday, excluding holidays). Private consulting via real-time remote communication (phone, Zoom) is charged at $210 per hour, billed in 15 minute increments. Payment is made to the credit card used in Monthly Subscription. Client may cancel or reschedule private consulting services with 24 hours’ notice. Cancellations made outside this window may be charged in full. Company reserves the right to reschedule sessions due to emergency circumstances.

All information, documents, and recommendations are provided for personal use and may not be copied, shared, or distributed to anyone outside Client’s immediate family without written permission. Client will not be able to access website-based materials without an active subscription.
This Agreement is governed by the laws of Washington DC without regard to conflict-of-law principles. Any disputes shall be resolved through mediation in Washington DC.

By engaging the Services, scheduling an appointment, submitting a payment, Client acknowledges that they have read and understood these Terms & Conditions and agree to be bound by them.

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